Register for the Transforming Device Deployment and Management Webinar - Wed, 3rd July 2024 15:00 - 16:00 BST
Procurement | Employ & Deploy in 24hrs | Advanced Device Replacement | Device Warranties & Repairs | Warehousing | Logistics | Zero Touch Deployment | Manage & Track Employee-Devices | Lifecycle Refresh
At the heart of everything we do here at DaaS Portal, we take an ‘experience first’ approach. We build and design everything starting with the vision ‘what will this be like for the customer’, make it real and deliver.
Our platform allows partners to remove all touch points when dealing with devices. DaaS Portal is your virtual warehouse and logistics function.
We manage your inventory, maintain stock levels automatically and proactively guide you through EOL transitions meaning you are never caught short when a customer calls!
Facilitation of devices does nothing to grow your business, and we encourage you to think what you might achieve should your team not be burdened with these thankless tasks.
Our platform, by its nature means you always have a robust asset register, giving businesses visibility of their estate at the touch of a button.
This allows accurate reporting which drives automated lifecycle refreshes. Once you start, you won’t stop! Devices will just flow to and from your customers, allowing partners to build sticky relationships with customers whilst delivering a premium employee experience”
We value employee productivity, and so do your customers. That’s why we will deliver a replacement device to the employee the following morning should theirs break.
What’s more, we will handle getting the broken device back, fix it, QA it and return it to your inventory.
There are 2 options:
Your customer gets 10% of the original purchase price back when they renew, meaning they only pay 90% of the value over the 3 years, keeping your customers nice and sticky!
What does the monthly platform fee include?
We follow a cloud deployment strategy, utilising platforms such as InTune and Apple Business Manager to facilitate the modern way of working. We do not perform ‘gold imaging’ on behalf of customers.
An ideal customer is a technology provider with significant processes and overheads in quoting and supplying devices to customers, sometimes across diverse geographies. Customers dealing with the remote working revolution and its additional challenges for IT teams. We cater to customers who value a premium experience focused on keeping the workforce productive and happy, with zero touch required for the MSP/Partner.
In the UK, the following morning, and Next Business Day (NBD) in all other countries.
Yes
The customer or the MSP/Partner has dedicated stock based on their specific requirements.
We have a service delivery team overseeing every order. While most processes are automated, our humans oversee the final stages of delivery, often requiring in-person communication with the recipient to resolve issues. At DaaS Portal, our main objective is to deliver the best experience possible, with all processes designed and built with this goal in mind.
No. DaaS Portal holds all necessary accreditations.
We work closely with all our partners to support them, especially when they start using our service. We are available at all stages to help the partner with initial sales calls, onboarding, etc.
We are here to support in any way we can. Your success is our success.
It’s flexible in this way. Users can be onboarded as and when they purchase a device, but we also offer a ‘Legacy platform fee,’ allowing the whole company to sit under our service wrapper, providing a ubiquitous experience across the whole company. These later transition to the standard 3-year contract when they receive their first device from us.
Yes. *Additional charges may apply.
Yes
We have an open API platform. Furthermore, we have on our roadmap to natively integrate with major PSA tools. Currently, we are working on Connectwise, Autotask, and Halo integrations, which will be available in the early part of next year.
Yes.
All billing flows through the partner so you recognise revenue and profit always.
Yes. We have material designed specifically to help partners frame DaaS Portal with their customers. We can co-brand this for you. Additionally, we are on hand to help in person with sales opportunities and provide all the support you need to position DaaS Portal in the right way for each of your customers.
No.
DaaS Portal is a digital platform and service that empowers MSP’s and technology providers to deliver a premium experience when deploying IT, to hybrid workforces.
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